Privacy PolicyHow we handle your information

Last updated: October 6, 2026. This policy explains what information Synotech Solutions collects and how we use it.

1. Introduction

Synotech Solutions ("we", "us", "our") is a digital marketing agency based in Bahria Town, Karachi, Pakistan. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it and the choices you have. By using this website you agree to this policy.

2. Information we collect

We collect information you choose to give us, such as your name, phone or WhatsApp number, email address, business name, location, the service you are interested in and any message you send us, whether through the website, WhatsApp, email, phone or in person.

When you visit the website, basic technical information such as your browser, device and pages visited may be recorded by our hosting provider or by analytics tools, if we use them.

3. How our forms and chatbot work

The contact form and the chat assistant on this website prepare a message from what you type. That message is not sent to us until you press send in WhatsApp or your email app, and from that point it is handled by that service. We do not store your chat assistant conversation on our own servers. The newsletter box on this website does not currently store email addresses.

4. How we use your information

  • To reply to your questions and provide quotes and consultations
  • To provide, manage and improve our services
  • To follow up on requests you have made
  • To keep our website secure and working properly
  • To meet legal obligations

We only send marketing updates to people who have asked to receive them, and you can opt out at any time.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us run our business (for example hosting, communication and payment providers), with advertising platforms such as Meta, Google or TikTok where needed to run campaigns you have asked us to manage, and with authorities when the law requires it.

6. Third-party services

This website uses or links to third-party services including WhatsApp, Google Maps and Google Fonts. These services have their own privacy policies, and we are not responsible for how they handle your information.

7. Cookies and analytics

The website may use cookies or similar technologies to work properly and to understand how visitors use it. If we add analytics or advertising tools such as Google Analytics or the Meta Pixel, we will update this policy. You can control cookies through your browser settings.

8. How long we keep information

We keep your information only as long as needed for the purpose it was collected, to provide our services, or to meet legal and accounting requirements. After that we delete it or make it anonymous.

9. Security

We take reasonable steps to protect your information. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

10. Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it, and you can ask us to stop contacting you. To do so, contact us using the details below.

11. Children's privacy

Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 18.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continued use of the website means you accept the updated policy.

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